Assistance Programs

Where to Find Help Paying for Care

20 min read

Help exists. The system just doesn't tell you about it.

There are programs that will pay your bills, reduce your costs, or forgive your debt entirely. Pharmaceutical companies give away drugs for free. Hospitals are required to have charity care. Foundations exist specifically to help cancer patients. Government programs cover people who don't know they qualify.

But none of them come to you. You have to find them, apply for them, and often fight for them.

This is where to look.

Start Here — The Financial Counselor

Before you research anything else, make one phone call.

Every hospital and most large practices have staff whose job is to find you financial assistance. They're called financial counselors, patient advocates, or financial navigators.

What they do:

  • • Know every assistance program available
  • • Know which ones you're likely to qualify for
  • • Help you fill out applications
  • • Advocate internally for charity care
  • • Connect you with foundations and resources

How to find them:

Call the billing department and say:

"I need help with my medical bills. Can I speak with a financial counselor or patient advocate?"

They exist. They're free. They know the system. Use them before you spend hours researching on your own.

Hospital Charity Care

Non-profit hospitals are required by law to have financial assistance policies. Many for-profit hospitals have them too. This is often called "charity care."

What it covers:

  • • Partial or complete forgiveness of hospital bills
  • • Usually based on income (often up to 200-400% of federal poverty level)
  • • May apply retroactively to bills you've already received

How to qualify:

Eligibility varies by hospital, but typically:

  • • Income below a certain threshold (varies — some go up to $60-80K for a family)
  • • Limited assets
  • • No or inadequate insurance
  • • Bills that exceed a percentage of your income

How to apply:

  1. Ask the billing department for their financial assistance application
  2. Complete it with income documentation (tax returns, pay stubs)
  3. Submit and follow up
  4. If denied, appeal — initial denials are often reversed

Key point: Non-profit hospitals must provide charity care to maintain their tax-exempt status. They have an incentive to approve you. Push for it.

Warning: Hospitals don't advertise charity care. You have to ask. Many people who qualify never apply because they don't know it exists.

Copay Assistance Foundations

If you have insurance but can't afford the copays or coinsurance, these foundations can help pay your out-of-pocket costs.

PAN Foundation

1-866-316-PANF

Disease-specific funds for copays, deductibles, and travel

panfoundation.org

HealthWell Foundation

1-800-675-8416

70+ disease funds covering copays, premiums, and deductibles

healthwellfoundation.org

Patient Advocate Foundation

1-800-532-5274

Copay relief plus case managers who navigate the system for you

patientadvocate.org

Good Days (formerly CDPF)

1-877-968-7233

Copay assistance, premium assistance, travel assistance

mygooddays.org

The Assistance Fund

1-855-845-3663

Disease-specific copay assistance programs

tafcares.org

CancerCare

1-800-813-HOPE

Financial assistance, counseling, and support groups

cancercare.org

Important: Medicare patients usually can't use manufacturer copay cards (it's considered an illegal kickback). But foundation assistance is usually available for Medicare patients.

Pharmaceutical Manufacturer Programs

Drug companies give away their medications for free. Yes, really.

It's called a Patient Assistance Program (PAP). Nearly every major pharmaceutical company has one, especially for expensive drugs like immunotherapy.

Why they do it:

  • • Tax benefits
  • • Maintains market share (you stay on their drug)
  • • Public relations
  • • Better than you switching to a competitor or going without

Who qualifies:

  • • Typically income-based (often up to $100K+ for cancer drugs)
  • • Uninsured or underinsured patients
  • • Sometimes insured patients with high out-of-pocket costs

How to apply:

  1. Find the program for your specific drug:
    • Opdivo (nivolumab): Bristol Myers Squibb Patient Assistance —1-800-861-0048
    • Keytruda (pembrolizumab): Merck Patient Assistance —1-855-257-3932
    • Yervoy (ipilimumab): Bristol Myers Squibb —1-800-861-0048
    • • Or search: [drugname] + "patient assistance program"
  2. Complete the application (your doctor may need to help)
  3. Provide income documentation
  4. Wait for approval (can take 2-4 weeks)

Pro tip: Apply even if you think you won't qualify. Income limits are often higher than you'd expect. The worst they can say is no.

Disease-Specific Foundations

Foundations exist specifically for your cancer type — they know the costs, the drugs, and the system you're navigating.

Leukemia & Lymphoma Society

1-888-557-7177

Financial assistance, travel, clinical trial support for blood cancers

lls.org

American Lung Association

1-800-LUNGUSA

Lung cancer patient assistance programs

lung.org

National Breast Cancer Foundation

Financial assistance, early detection programs, support services

nationalbreastcancer.org

Prevent Cancer Foundation

1-800-227-2732

Patient navigation and support programs

preventcancer.org

Search "[your cancer type] foundation financial assistance" to find disease-specific help.

Industry-Specific Help

Your industry, profession, or union may have assistance programs you don't know about.

Unions & Labor Organizations

If you're in a union: Check with your union rep. Many unions have hardship funds, health and welfare funds, or partnerships with assistance programs.

Musicians

Emergency financial assistance and addiction recovery for music industry professionals

musicares.org

Musician's Foundation

Emergency financial assistance for professional musicians facing illness or hardship

musiciansfoundation.org

Entertainment, Film & TV

Motion Picture & Television Fund (MPTF)

1-855-760-6783

Health services, financial assistance, and retirement living for entertainment industry

mptf.com

The Actors Fund

1-800-221-7303

Emergency financial assistance, health services, housing for performing arts and entertainment

actorsfund.org

Visual Artists

Adolph and Esther Gottlieb Foundation

212-226-0581

Emergency grants up to $15K for visual artists facing illness, disability, or catastrophe

gottliebfoundation.org

Robert Rauschenberg Foundation

Emergency grants for visual and media artists facing unexpected hardship

rfrauschenberg.org

Writers & Journalists

PEN America Writers' Emergency Fund

Emergency grants for professional writers facing financial hardship

pen.org

Authors Guild Foundation

Emergency assistance for published authors facing financial difficulty

authorsguild.org

Restaurant & Hospitality Workers

Big Table

Crisis care for restaurant and hospitality workers. Covers rent, medical costs, car repairs, and ongoing support. Not just a check — they build relationships.

Locations: Spokane WA, San Diego CA, Nashville TN, Colorado Springs CO

Access: Referral-based — reach out through their website

bigtable.org

Personal note: When I was going through treatment, Big Table was there. They didn't just send money — they called, they followed up, they made sure I was okay. This is the kind of organization that actually cares.

Government Programs

You may qualify for government assistance even if you think you don't.

Medicaid

  • • Free or low-cost coverage for low-income individuals and families
  • • Income limits vary by state — many states expanded Medicaid
  • • Cancer diagnosis may help you qualify (medical expenses count against income in some states)
  • • Apply through healthcare.gov or your state's Medicaid office

Medicare

  • • If you're 65+ or disabled
  • • If you've received Social Security Disability for 24 months
  • • Some cancers qualify you faster (check Medicare's "compassionate allowance" conditions)

Medicare Savings Programs

  • • Help pay Medicare premiums, deductibles, and copays
  • • For low-income Medicare beneficiaries
  • • Contact your State Health Insurance Assistance Program (SHIP)

Social Security Disability Insurance (SSDI)

  • • If your cancer prevents you from working
  • • Some cancers qualify for expedited "compassionate allowance" processing
  • • Apply at ssa.gov

Supplemental Security Income (SSI)

  • • For disabled individuals with limited income and assets
  • • Apply at ssa.gov

State Programs

  • • Many states have additional assistance programs
  • • Search: [your state] + "cancer assistance programs"

Housing & Transportation

Hope Lodge (American Cancer Society)

1-800-227-2345

Free lodging for cancer patients traveling for treatment — 30+ locations nationwide

cancer.org/hopelodge

Ronald McDonald House

630-623-7048

Free or low-cost lodging for families of children receiving treatment

rmhc.org

Joe's House

Nationwide lodging search for cancer patients — find discounted hotels near treatment centers

joeshouse.org

Road to Recovery (ACS)

1-800-227-2345

Free rides to treatment from volunteer drivers

Angel Flight America

Free air transportation for patients who need to travel for treatment

angelflightamerica.org

Utilities & Food

LIHEAP (Low Income Home Energy Assistance)

Federal program helping with heating and cooling costs. Apply through your state.

liheap.org

SNAP (Food Stamps)

You may qualify for food assistance even with moderate income — medical expenses count against income.

fns.usda.gov/snap

Feeding America

Find your local food bank — no judgment, just help.

feedingamerica.org

211

Dial 211 or visit 211.org — connects you to local resources for utilities, rent, food, and more.

Non-Profit Hospital Obligations

If you're treated at a non-profit hospital, they have legal obligations:

They must:

  • • Have a written financial assistance policy
  • • Make it publicly available
  • • Tell you about it before collection actions
  • • Screen you for eligibility before pursuing debt
  • • Limit charges to insured rates for those who qualify

How to use this:

If you're being billed by a non-profit hospital:

  1. Request their financial assistance policy in writing
  2. Apply — even if you're not sure you qualify
  3. If they send you to collections without informing you of assistance, that's a violation
  4. File a complaint with your state attorney general if they don't follow their own policy

Negotiating Existing Debt

If you already have medical debt, these resources can help:

Emergency Help

If you need money now:

Modest Needs
Small grants for people in temporary crisis
The Pink Fund
Pays non-medical bills (rent, utilities, car) for breast cancer patients
Family Reach
Emergency grants for families facing cancer
Local resources:
  • • 211.org — Dial 211 or visit online
  • • United Way emergency assistance
  • • Local churches and community organizations
  • • Hospital social worker can often connect you with local resources

Emotional Support

Money isn't the only thing you might need. These organizations provide free emotional support.

Cancer Support Community

1-888-793-9355

Free counseling, support groups, educational workshops — online and in-person at 175+ locations

cancersupportcommunity.org

Imerman Angels

Free 1-on-1 matching with someone who's had your exact cancer type. Talk to someone who's been there.

imermanangels.org

Stupid Cancer

For young adults (15-39) with cancer. Community, resources, and events that get it.

stupidcancer.org

Caregiver Action Network

1-855-227-3640

Support for the people supporting you. Caregivers need help too.

caregiveraction.org

CancerCare Counseling

1-800-813-HOPE

Free professional counseling from licensed oncology social workers

How to Apply Effectively

General tips:

  1. Apply early — Don't wait until you're in collections
  2. Apply everywhere — You can receive help from multiple sources
  3. Document everything — Keep copies of applications and correspondence
  4. Follow up — Don't assume no news is good news
  5. Appeal denials — Initial denials are often reversed
  6. Ask for help — Financial counselors, social workers, and patient advocates can guide you

What you'll need:

  • Proof of income (tax returns, pay stubs)
  • Proof of expenses (bills, bank statements)
  • Medical documentation (diagnosis, treatment plan)
  • Insurance information (or proof you're uninsured)
  • Personal statement (sometimes — explain your situation)

If denied:

  • • Ask why
  • • Ask what would qualify you
  • • Provide additional documentation
  • • Appeal with more information
  • • Try a different program

The Bottom Line

Money should not be the reason you don't get care. Money should not destroy your life after you survive.

The help exists. It's just hidden.

Financial counselors know where it is. Foundations are waiting to help. Drug companies will give you medication for free. Hospitals will forgive bills. Government programs cover more people than you'd think.

But none of them come to you. You have to ask. You have to apply. You have to push.

The people who get crushed by medical debt are often the people who qualified for help and didn't know to ask. Don't be one of them.

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